This Privacy Policy has been developed to better serve those who are concerned about how their ‘personally identifiable information’ (PII) is used online. PII, as described in the U.S. Privacy and Information Security Act, is information that can be used alone or with other information to identify, contact, or locate a specific individual, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect or otherwise treat your personally identifiable information in connection with our website.

What personal information do we collect from people who visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, postal address, phone number or other details to help you with your experience.

When do we collect information?
We collect information about you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

 

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website or use certain other features of the site in the following ways:

– To personalise your experience and enable us to deliver the type of content and product offers that interest you most.
– To improve our website so that we can serve you better.
– To enable us to serve you better by responding to your customer service requests.
– To administer a contest, promotion, survey or other site feature.
– To process your transactions quickly.
– To request ratings and reviews of services or products.
– To follow up with you after correspondence (live chat, email or telephone enquiries).

 

How do we protect your information?
Our website is regularly scanned for known security flaws and vulnerabilities to make your visit to our site as safe as possible.

We use regular malware scans.

Your personal information is stored on secure networks and is only accessible to a limited number of people who have special access rights to these systems and who are required to keep the information confidential. In addition, any sensitive/credit information you provide is encrypted using Secure Socket Layer (SSL) technology.
We implement various security measures when a user places an order, enters, submits or accesses their information to maintain the security of your personal information.
All transactions are processed via a gateway provider and are not stored or processed on our servers.

 

How and when do we delete your personal data and account information?
At your request, we will delete your account and ensure that no trace of your information remains on Toncioo. All your personal data, including company records, user accounts, passwords, etc., will be deleted within 2 working days. Please contact us if you would like your data to be deleted.

 

Do we use ‘cookies’?
Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive via your web browser (if you allow) and that enable the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping basket. They are also used to help us understand your preferences based on past or current site activity, allowing us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can provide better site experiences and tools in the future.

 

We use cookies to:
– Help remember and process items in the shopping basket.
– Understand and save user preferences for future visits.
– Compile aggregate data about site traffic and site interactions to provide better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is sent, or to deactivate all cookies. To do this, you need to go through your browser settings. Since browsers differ slightly, consult your browser’s Help menu to find out how to modify your cookies correctly.

If users disable cookies in their browser,
If you disable cookies, some of the features that make your experience on the site more efficient may not work properly.some of the features that make your experience on the site more efficient may not work properly.

Disclosure to third parties
We do not sell, trade or otherwise transfer your personally identifiable information to third parties.

Third party links
We may occasionally, at our discretion, include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of these linked sites. Nevertheless, we seek to protect the integrity of our site and welcome any comments about these sites.

  
California Online Privacy Protection Act
CalOPPA is the first state law in the country to require commercial websites and online services to post a privacy policy. The law’s reach extends far beyond California and requires any person or business in the United States (and possibly the world) that operates websites collecting personally identifiable information from California consumers to post a visible privacy policy on its website stating exactly what information is collected and with whom it is shared. For more information, visit http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

In accordance with CalOPPA, we agree to the following:
Users may visit our site anonymously.
Once we have created this privacy policy, we will include a link to it on our home page or, at a minimum, on the first prominent page after you enter our website.
Our link to the Privacy Policy includes the word ‘Privacy’ and can be easily found on the page specified above.
You will be notified of any changes to the Privacy Policy.
– On our privacy policy page
You can change your personal information:
– By logging into your account
 

How does our site manage Do Not Track signals?
We respect Do Not Track and Do Not Track signals, set cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow behavioural tracking by third parties?
It is also important to note that we do not authorise behavioural tracking by third parties.

COPPA (Children’s Online Privacy Protection Act)
The Children’s Online Privacy Protection Act (COPPA) gives parents control over the collection of personal information from children under the age of 18. The Federal Trade Commission, the US consumer protection agency, applies the COPPA rule, which specifies what operators of websites and online services must do to protect the confidentiality and security of children online.

We do not advertise specifically to children under 18.
Do we allow third parties, including advertising networks or plug-ins, to collect personally identifiable information from children under 18?

 

Fair information practices

Fair information practice principles are the backbone of privacy legislation in the United States, and the concepts they include have played an important role in the development of data protection laws around the world. It is essential to understand the principles of Fair Information Practices and how they must be implemented to comply with the various privacy laws that protect personal information.

In order to comply with Fair Information Practices, we will take the following corrective actions in the event of a data breach:
We will notify you by e-mail
– Within one working day
We also adhere to the principle of individual redress, which requires that individuals have the right to enforce their rights against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that they have recourse to the courts or government agencies to investigate and/or prosecute non-compliance by data processors.